FAQ
Q: Does my data leave my machines?
No. Raw files never leave the device where they live. Only your questions, the minimal samples needed to ground the AI's answer (PII-redacted), and the result rows travel. See the Privacy Model section for the exact list.
Q: What counts as a 'machine'?
Any device you install Sery on — your laptop, desktop, NAS, home server, office PC, Raspberry Pi. Each install counts as one machine in your workspace. Both Free and Plus allow unlimited machines you own; Plus also lets you share your workspace with up to 5 invited machines on one bill.
Q: Do I need to pick a 'mode' (local vs cloud) when I install?
No. Sery Link starts fully local on first run — no signup, no cloud contact. You opt in to the cloud workspace later by clicking Connect. The local file-manager surface (search, preview, watch, format convert) and MCP stdio mode work without any account.
Q: Can I bring my own Claude or GPT-4 API key?
Not anymore. Sery Link's local AI surface was removed in v0.6 — AI now runs in the cloud workspace where Sery's tool-using agent can route queries across all your machines and use curated recipes. If you want a 'bring-your-own-LLM' surface that talks to your local files, set up the MCP server and point Claude Desktop / Cursor / Warp / Continue at it (no Sery account required).
Q: Do you support Windows and Linux?
Yes. Sery ships for macOS (Apple Silicon + Intel), Windows 10/11, and Linux (AppImage + Debian package). The same workspace works across OSes — a macOS laptop and a Linux server can be in the same workspace.
Q: Is there a team or enterprise plan?
Not yet. Sery is focused on individuals in v1. Team pricing (SSO, audit logs, shared workspaces) comes after the personal experience is polished. Contact us if you need something specific; we note use cases for future tiers.
Q: Can I uninstall cleanly?
Yes. Uninstall the app from your OS the normal way. Sery's config + token live in ~/.seryai (or your platform's equivalent); remove that folder to clear everything. No data persists anywhere else.
Ready to get started?
Download Sery Link, pick a folder, ask your first question. No account required.
Download Sery Link